It's going downhill fast.... - Customer Service Uline Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business outlook

Pros

Training is great. Bonus season is great but a few weeks after you realize, oh i'm still in this place.

Cons

Let's talk about their culture. The culture is very metric and feedback based. If you don't like metrics or feedback, do not take a job here. What's strange though is they want to give you feedback but upper management can't handle your honest feedback about the company. Their culture is also extremely outdated and very controlling. Depending on your branch you get 10-15 minutes a day to not be within adherence to your schedule. This means bathroom breaks, mental breaks, just need to stretch your legs, etc. If you like to be told you can only have 3-4 personal items on your desk, your trash can must be on a certain side of your desk, god forbid you leave a cup/drink on your desk after you leave for the day, no sticky notes on your computer/monitor, cover any tattoos you may have, you must have the "approved" pen holder & mousepad, need a cushion for the terrible office chairs they provide? - get a doctor's note for HR. Ladies you must wear a dress or skirt Mon-Fri unless you wear a full suit, with your shirt tucked in. All winter, you are expected to continue this dress code but add in some sweet 1950's panty hose. (required). Sometimes they just say whatever you are wearing isn't in the "spirit of the dress code". Oh, one of my favorite. You are only allowed to have one piercing in each ear. Have other ones? Can't wear those. They give everyone pretty hefty bonuses at the end of the year. Which is the only thing that keeps people from leaving the company at insane rates. And let me be clear when I say, employees are already leaving in droves. If company values matter to you, google the owners The Uihleins. They are huge political donors and other high profile social issues. After leaving the company and sharing stories about how Uline operated, I realized how out of touch their culture is. My favorite is always the look on my new employee's faces when I advise them of the guidelines we had to adhere to.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
avatar
Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
See reviews by: Helpful|Rating|Date|All