Good people, rough vision - Account Management Top Hat Employee Review

2.0
Jun 12, 2019
Recommend
CEO approval
Business outlook

Pros

Great people. Teams on the AM side were great, inclusive, energetic and helpful. Catered lunches were great and the building itself had a ton of amenities. Very smart individual contributors on the eng, and dev team.

Cons

Very confusing goals, very micrometric driven. This made it feel very robotic and nonstrategic. Constant change. Commission, targets, and company direction. High turnover

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5.0
Sep 18, 2025
Recommend
CEO approval
Business outlook

Pros

Very good work life balance Remote Security

Cons

Huge market so lots of new things coming so a little scary.

1.0
Dec 30, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place has excellent employees (and some managers) scattered throughout. PTO package is good

Cons

High turnover, management puts you in a box and doesn't care about employee growth unless it's explicitly stated when and how they want it. They dismantled the Rev Ops team (which was the only team keeping the org running smoothly), and handed everything off to Fin Ops. Fin Ops team doesn't care about clean data Employees will wait 6+ weeks before getting a message recognized (let alone actioned) by the Fin Ops team (this is a regular occurrence). As an entire Org: They bought Aktiv Learning in 2022/2023, and have since targeted these employees with lay offs ("we crunched the numbers and now that we know how to do your job, we no longer have room for you on our team")

3
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