Pros
Good student job Get to know people you work with very well 20% discount
Cons
Working in the stores, employees feel undervalued by higher-ups, lacking incentives for hard work or even basic acknowledgments like a Christmas party. Previously, a £20 voucher was provided to all employees, but this was recently scrapped, leaving no rewards in place. Long-term employees of 10-15 years receive no recognition or rewards either. There are instances of inadequate support, such as a supervisor being expected to handle solo trading in a short-staffed store without breaks or restroom access, with no effort from regional management to find cover. When the supervisor quit due to health concerns, the regional manager only took notice and found cover then, showing little concern until the situation escalated. Additionally, there are issues with incompetent workers not being dismissed despite evidence of poor performance and disruptive behavior, leaving store managers frustrated as they lack the authority to address these issues effectively. Regional managers frequently pressure workers into extended shifts up to 13 hours, as they are unwilling to find cover or delegate this responsibility, leaving workers feeling overburdened and unsupported.
