Poor management - Senior Store Assistant Toolstation Employee Review

1.0
Jan 31, 2019
Recommend
CEO approval
Business outlook

Pros

Discount card, literally nothing else positive working here.

Cons

So many to list. Management is poor, no cctv or security in the store so it's open for false accusations. In the dark ages regarding procedures, nothing to remove human error so lots of mistakes are made. Very cliquey, if you aren't part of the gang you are made to feel like an outsider and blamed for everything. Management have favourites and let them get away with anything. No choice of holidays as there is not enough staff in stores. God forbid you are ill as you get threatened with disciplinary. My son needed to go to hospital once and was shouted at by the manager because I had to take him and couldn't come in. No sympathy. Don't work here if you have kids. Poor pay that doesn't reflect the amount of work you do. No choice of shifts as too little staff in stores. Can't leave the store on your break as only 2 of you on shift most days. Terrible place to work. Avoid even if you're desperate.

Explore other reviews about Toolstation

5.0
Jun 10, 2025
Recommend
CEO approval
Business outlook

Pros

Definitely would recommend for others

Cons

Too many tools in toolshed

avatar
Toolstation Response
8mo
Thanks for your review. It's great to hear you'd recommend working here!
1.0
Mar 10, 2025
Recommend
CEO approval
Business outlook

Pros

Fun fun fun fun fun

Cons

Waiting to get paid when broke

avatar
Toolstation Response
8mo
Thank you for your review. we value all feedback and will take your comments on board as part of our ongoing efforts to improve.
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