Great company culture and tech, but Chennai leadership needs serious attention - Software Engineer Toast Inc Employee Review

4.0
Jul 19, 2025
Recommend
CEO approval
Business outlook

Pros

- Excellent compensation and employee benefits — including lunch, cab, wellness leaves, insurance, and stock options - Up-to-date tech stack with a strong focus on modern frameworks and tools - Management supports staying current with tech trends and encourages continuous learning - Access to AI tools and platforms to boost individual productivity and career growth - Overall, a great place to work if you’re aligned with the right team and location

Cons

- The Chennai office has experienced significant attrition due to recent local leadership changes - Some new leaders have created a toxic environment by frequently undermining and disrespecting the efforts of the existing team - Morale has dropped sharply as multiple experienced contributors have been pushed out or felt forced to leave - Communication from certain individuals in local leadership has been consistently demotivating and unprofessional, with public criticism that borders on personal - There appears to be a power dynamic where a few individuals have formed a clique, creating an unhealthy working environment for others

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

See reviews by: Helpful|Rating|Date|All