Must have a thick skin to stay - Product Toast Inc Employee Review

2.0
May 20, 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Some wonderful coworkers and very bright people Interesting problem space

Cons

Leadership, especially senior, is impossible to please. Top down orders are given with little insight to the actual work and problems to be solved. Middle management runs around at the whim of senior management, dismantling teams roadmaps every couple months, and then asking why things aren’t done, done quicker, or done differently. It’s impossible to succeed when there is ever changing guidance on what should be worked on. Many talented people leave due to this. Clear favoritism by management - very cutthroat environment - finger pointing, shifting blame. It is too bad, because the majority of people are great to work with and just want to do their jobs well, and the minority is ruining the rest of our work lives.

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
3.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

-it can be flexible just depending on who your manager is -well developed tams can be self sustaining and bring you to quota every month -nice perks like monthly stipends

Cons

-onboarding can be awful if you don't have the right person on your team -so many sales trainings and they don't always make sense

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