Do not be fooled - Account Executive Toast Inc Employee Review

1.0
Feb 24, 2025
Recommend
CEO approval
Business outlook

Pros

Product with a good reputation.

Cons

This is the worst company I've ever come into contact with. Horribly mismanaged, especially within the retail side of the organization. Managers are inexperienced and it very much shows. I was fired unexpectedly, with no previous feedback given, 4 days out of a month long training process based on the results of an informal presentation with vague guidelines and no clear expectations set. During that conversation they also mentioned my inability to attend a conference as a reason for termination (my flight was cancelled). These people worship the office and expect you to do the same. They act like they care about their people but they don't and will do anything except coach you to your potential. Save yourself the time and stress and find a less toxic sales organization to work for.

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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