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      Toast Inc

      Engaged employer

      Toast Inc reviews

      job has changed a lot in the past year - Inside Account Executive Toast Inc Employee Review

      3.0
      Nov 27, 2023
      Inside account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      work from home, supportive management, ability to move within company

      Cons

      - opportunities for making sales is getting harder - only get credit for a minimal amount of products from growth even though we referred the customer. - too many products rolled out without thinking about the onboarding experience - lost ability to use free trials as a way to attach more software on accounts and allow customers to see if the software is the best fit for them. This is particularly harder on inside sales reps as some restaurants have never used online ordering for example and don't have third party delivery services in the area to compare it to. - new thresholds for discounting capabilities In general, Toast has become a lot harder to sell.

      Explore other reviews about Toast Inc

      5.0
      Jun 10, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      avatar
      Toast Inc Response
      1d
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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