Forever grateful, but not a perfect place - Engineering Toast Inc Employee Review

3.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

I'm so lucky to have worked several years at Toast. Rode the rocketship to IPO and the money was life changing. Just as important is the halo effect on my resume having been at a top (local) tech company. I learned a lot about my domain, and it set me up very well for my next role. Pleasant, honest coworkers. A product with clear product market fit. I'm rooting for Toast!

Cons

Being a public, mid size tech company means there's less urgency and more bureaucracy. Many within Product and Engineering are coasting, which is great for WLB, but not great if you want to develop. There's an increased focus on cutting costs, so the days of a growing team are over. Unless you are in the offshore offices. There's bad nepotism in the company. Family members of executives get positions and accelerated promotions. I'll never forget how we fired 50% of the company and cancelled the internship program in 2020 but the CEO's daughter got an internship. It's demoralizing, but not a toast unique problem.

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Toast Inc Response
2y
Thank you for your time as a dedicated Toaster. We couldn't have accomplished all that we have without driven, passionate employees like yourself. We wish you the best of luck in your future endeavors. - Jeff Moore, VP of Talent Acquisition

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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