Loved my team! The internship program, not so much. - Software Engineer(Internship) Toast Inc Employee Review

4.0
Nov 18, 2022
Recommend
CEO approval
Business outlook

Pros

I loved my team and the work I did at Toast. The Boston office is fantastic, and I felt like I had a place there.

Cons

The Internship/Co-Op program itself does not exist, there are a few zooms here and there and the people who run it do not care about the interns that much. You are better off skipping them in my opinion. One problem that Toast has is that it is becoming increasingly bureaucratic, this stifles innovation and has slowed down almost every project my team has had. If that does not bother you then I suppose it is okay. A considerable amount of tech debt and infrastructure that is not scalable or requires stupid workarounds for complex but common problems. Another common characteristic of growing or transitioning midsize companies.

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Toast Inc Response
3y
Thank you for sharing this review, and for choosing to spend your internship with Toast. While I'm excited to hear you enjoyed working with your team, I'm disappointed to see the feedback you've provided. My team is fully dedicated to ensuring each student that comes to Toast has meaningful, formative experiences, and I'm sorry that wasn't reflected in your time with us. I'd love to learn more about recommendations you have for improving future programs. Please reach out to me directly on LinkedIn so we can discuss further. - Colleen Grant, Director of Early Career

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
4d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
1.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

None as of 2026, use to be a great place to work.

Cons

There has been a noticeable pattern of pattern of experienced, tenured reps exiting at a rapid pace, Constant structural changes, shifting comp plans, an evolving expectations create instability. Performance standards continue to rise while territories continue to shrink and market conditions continually become more challenging. Not enough business to go around so rep and different teams are fighting over business. Quota attainment is at an all-time low and competition is tougher than ever. Sales teams recycle every year now, solid reps are fired because territory can't handle quota and new reps come in then are pushed out as soon as they are fully ramped. IF YOU ARE CONSIDERING JOINING AS A SALES REP, HIGHLY RECOMMEND YOU LOOK SOMEWHERE ELSE. THE OTE ON LINKEDIN IS NO LONGER EVEN CLOSE TO WHAT YOU WILL MAKE. Leadership is atrocious and mid level management is even worse. UNLESS YOU ARE COMFORTABLE OPERATING IN A HIGHLY VOLATILE SALES ENVIRONMENT WITH LIMITED LONG-TERM SECURITY, THIS IS NOT A COMPANY I WOULD RECOMMEND JOINING AT THIS TIME.

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