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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Great job, great company, grueling - Sales Account Executive Toast Inc Employee Review

      5.0
      Sep 2, 2022
      Sales account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic culture, lots of internal growth, encouragement from leadership to grow your career, and surprisingly you don't get stuck in sales here either. It's good money once you start making it and it's a fantastic product and sales organization. The work is fulfilling and makes an impact and builds on itself. Sabbatical, unlimited pto, flexible work hours.

      Cons

      The expectations of you are pretty insane. Max effort on all fronts at all times. The work-life balance is considered a work-life blend because everyone works a million hours a week. Its hard on your relationships to be married to your job. It's not the workaholic culture that is promoted, it's a culture that promotes being"passionate about what we do" above all else. Even life outside of the job which is pretty rough. Expectations are extremely high and never ending. Lots of burnout

      avatar
      Toast Inc Response
      3y
      Thank you for sharing this feedback. While I'm happy to see that there are many aspects of your Toast experience that you're enjoying, I am disappointed in your remarks around work/ life balance. We know that this role can be challenging, so we have tried to implement many new programs and resources to encourage a better work/life blend. If you do not feel like you're able to take advantage of these options, please reach out to me, your manager, or your People Success Partner. We are all here to help you thrive. - Joe Starzec, VP of Sales

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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