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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Don’t go to Toast - Senior Project Manager Toast Inc Employee Review

      1.0
      Dec 22, 2021
      Senior project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I don’t have any to share that are pros

      Cons

      Up and fired everyone and then didn’t reach out to ANY of those people first when they started rehiring. Ridiculous.

      avatar
      Toast Inc Response
      4y
      I'm very sorry to hear that you didn't enjoy your experience at Toast. The pandemic presented unexpected changes to our workforce and many others in our industry in early 2020, and we had to part ways with many talented Toasters. We were grateful to be able to welcome many employees back over time, and we continue to offer support to any former Toasters.

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      2w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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