BEWARE! Not Impressed with Sales (BDR —> AE)! - Anonymous employee Toast Inc Employee Review

1.0
Nov 20, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plenty of beer from the keg in the Pub!

Cons

I wouldn’t recommend joining this company as an SA/BDR (or AE) for a few reasons: - Compensation isn’t generous compared to many other tech companies in Boston! Side note for AE’s - Toast recently “experimented” with shrinking territory sizes without telling AE’s or even their managers. Toast brags about how amazing its culture is, but secretly cheating employees of their hard work is unacceptable. If you’re alright with being a lab rat and not being able to make rent or buy groceries, Toast is the place for you! - A real “frat bro” culture - if you’re not into that, good luck! - Any concerns aren’t addressed seriously by management! Also, lots of the BDR managers are former BDR’s who only held the job for one year. One year isn’t long enough to develop “world class” management skills. - Looking to move into a role after this position - compensation isn’t good for internal hires. Moreover, Toast is all about hiring AE’s from outside the company. BDR’s turned AE’s haven’t been performing well for the most part. Good luck getting promoted to AE, spots for internal hires are limited!

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Toast Inc Response
6y
Thanks for taking the time to write a review. I’m sorry to hear that we let you down with your overall Toast experience. With hypergrowth comes a lot of change. We’ve been working really hard to continue innovating and iterating on our processes, and I’m sorry if this has made you feel like a “lab rat.” I, along with the rest of sales leadership, care deeply about the team’s growth and development, which is why we’ve continued to invest in onboarding, training, and internal mobility offerings. We’re also working hard to make sure that the culture across the sales org is inclusive of everyone. While we do offer a variety of free snacks and beverages to all employees, drinking is by no means an expectation for socialization. I’m always open to hearing feedback on ways that we can continue improving the Toast experience. If you feel comfortable sharing more information, I welcome you to reach out to me directly on LinkedIn or via email. I wish you all the best in your future endeavors. - Aman Narang, President & Co-Founder

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

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Toast Inc Response
2d
We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
4.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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