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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Overpromises and Underdelivers - Operations Representative Toast Inc Employee Review

      2.0
      Jul 24, 2019
      Operations representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and "unlimited paid time off".

      Cons

      Lack of structure, lack of communication, band-aid fixes, buggy/low quality product, phony company culture(which doesn't even apply to THE WAREHOUSE) and values which you're pressured to buy into, no real path for advancement, no bonuses, lack of respect, incompetent employees, manager is almost never present and tends to patronize.

      avatar
      Toast Inc Response
      6y
      I’m sorry that this was your experience with our team. We definitely don’t want people leaving Toast with such a negative feeling. If you would like to discuss this further, please feel free to reach out to me directly on LinkedIn. - Anthony Fusco, Sr. Director, Hardware & Manufacturing Operations

      Explore other reviews about Toast Inc

      5.0
      Jun 10, 2026
      Strategic account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

      Cons

      Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

      avatar
      Toast Inc Response
      1d
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying your time at Toast. We're proud to have Toasters like you driving our success!
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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