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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Toast is the place to be if you want to truly love coming to work every day. - Anonymous employee Toast Inc Employee Review

      5.0
      Jan 21, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing start-up culture. Eclectic group of people that all have something to bring to the table. Work life balance is very much encouraged with unlimited PTO and wellness benefits - Toast really cares about the well being of its employees. The (Omaha) office is beautiful AND environmentally friendly (we compost!), which makes it really easy to be there for 8 hours a day.

      Cons

      With Toast’s incredible growth, there are a lot of growing pains/systems changing rapidly. Definitely not the type of workplace for someone who is adverse to change and can’t go with the flow.

      avatar
      Toast Inc Response
      7y
      I love everything about this review, especially what you shared about everyone having something unique to bring to the table. I think that's my favorite part of working at Toast- getting to collaborate with such an eclectic and talented group of people. Thank you for sharing! - Jackie Steele, Sr. Director, People & Culture

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      2w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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