High growth - Anonymous employee Toast Inc Employee Review
3.0
Dec 3, 2018
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Culture is great, everyone is young and eager.
Cons
High growth comes with a lot of growing pains. Feels like management can’t make up their minds on where to improve the business. Everyone works all the time, feels like you can never get away or take time to de-stress.
Toast Inc Response
7y
Thank you for sharing! I can certainly empathize with some of the growing pains. I'm working closely with the leadership team to continue making improvements on this front. Hopefully the most recent announcements about the wellness stipend, sabbatical, and 401K match are signs of positive change. We are deeply invested in making Toast a great place to work, and I promise that there is more to come in 2019. - Jackie Steele, Sr. Director, People & Culture
Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.
Cons
Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.
-Strong pay (if you hit your numbers)
-Ambitious goals that challenge you
-Competitive landscape that will force you to get better beyond exclusively selling
-Founders still very involved and very visible to the company and employees
-Team cultures are always strong
-For sales, you always get in touch with prospects, which is an underrated pro
-When leadership promotes internal mobility and career development they mean it and support it
Cons
-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach
- Since going public, the goal posts keep moving forward even if 60% of the org hit goal.
-A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams