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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Would Recommend to Extraverts - Software QA Engineer Toast Inc Employee Review

      5.0
      Oct 8, 2018
      Software qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      * Friendly, competent co-workers * Passionate about their product * Competitive compensation * Restaurant business = good taste in lunches & snacks * Lots of social events * Lots of initiative around increasing diversity in the office * Management/leadership was genuinely approachable

      Cons

      * Crowded office * More extroverted than a lot of tech * Green line to Fenway is awful

      avatar
      Toast Inc Response
      7y
      What a thoughtful review! Thank you for taking the time to share this feedback. I'm so happy that you've felt our commitment to diversity and inclusion firsthand. We're working really hard to get it right. I think that we can definitely do better with respect to making our space more introvert friendly. The open office concept doesn't work for everyone, and we'll be sure to take this feedback into consideration as we formalize plans for HQ. - Sarah Castle, HRBP, Product & Engineering

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      2w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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