Down with management by "bean counters" and metrics. - Associate The Home Depot Employee Review

3.0
Aug 4, 2008
Recommend
CEO approval
Business outlook

Pros

Large established company. Access to benefits. Located near home. Competitive pay for the retail sector. I come from a lifelong career in contracting in the trades, but for personal reasons choose not to retire. HD is a good fit for me because I have no desire to advance, merely to serve customers and give them the benefit of my 40 years of experience. I was not atypical of the young Home Depot, however, the Nardelli regime drove most of my kind off, choosing to try to run stores with part-time no-nothings.

Cons

Needlessly capricious hours scheduling. Working week-ends, but that is retail. It quickly becomes painfully obvious that management at the store level has no power to effect any meaningful change. Suggesting improvements is a effort in futility.

Explore other reviews about The Home Depot

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture and good environment

Cons

Customers can be a bit much some times

5.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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