A career I didn't expect - Operations Assistant Store Manager (OAM) The Home Depot Employee Review

5.0
May 17, 2013
Recommend
CEO approval
Business outlook

Pros

Almost entirely promotion from within, making a career with this company is easy if you have the drive and a willingness to learn. Appropriate compensation- competitive with other retailers. Direction and values of the company - strong cash company, makes smart financial decisions that ensure continued growth, values that will surprise you in a retailer (taking care of each other). This is no Walmart, with disgruntled employees. THD makes a point of supporting its employees, rewarding them, supporting its surrounding community, and taking pride in winning over customers. As an example, raising money to help eachother all over the company (untouched by the company), which has had hundreds of thousands of dollars of our CEOs own salary donated to help out. As a manager I can tell you that there is corporate pressure to not only invest time with all employees but to work to move people up with the company; it is an official company program.

Cons

After THD implemented temporary hiring as a seasonal requirement it is more difficult for people to stay on with the company. Associates who stay on are people which are hand selected by their supervisors and managers as solid employees but they enter at basic wages and remain PT for typically quite some time before opportunities for FT become available. While wages are competitive, truly making enough to committ to a career with the company requires moving up to higher paying positions. However, this strategy accelerated stock prices in a home improvement retailer when the country's housing market bottomed out with the economy around 2008. As a company who attracts mostly male applicants, the company works very hard to push females (and other diverse groups) into supervisory positions and typically male dominated areas of the company; this is good and bad as high performing white males are sometimes passed over for promotions when they are comparable to a more diverse candidate. And that is coming from a white female manager. Other than that the Pros and Cons of the job are what you make of them.

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The Home Depot Response
13y
Thank you for over ten years of hard work and dedication. We appreciate you taking the time to share your feedback. We value strong leadership skills as well.

Explore other reviews about The Home Depot

5.0
May 27, 2026
Recommend
CEO approval
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Pros

Great place to work. Great team. Great managers. Great food on BBQ days.

Cons

Not enough BBQ days! Burgers are amazing.

5.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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