Frank Blake is doing an extraordinary job of showing the associates that he cares. - Kitchen and Bath Designer The Home Depot Employee Review

4.0
Mar 27, 2009
Recommend
CEO approval
Business outlook

Pros

Home Depot has a great benefits package. If you get into a store that has a good management team they will make sure that you are well taken care of and are given all the opportunities that you could ask for. There is plenty of money to be made. Home Depot prides itself on having well trained employees, so their training schedule is quite vigorous and boring, but it all pays off. I went from being a cashier to a kitchen and bath designer in less than 3 years. In that time I double my salary. All it takes to have success at Home Depot is hard work.

Cons

It is retail so the schedule is absolutely horrible. Home Depot really pushes a lot of customer interaction, hence why we are there. If you are seen giving poor customer service or ignoring a customer (not saying hi) that is grounds for termination. You must always have your best foot forward. Department heads in the company are too frequently unknowledgeable about the products in their departments, making it difficult to learn about things when you are new to the company or department. It is long hours standing on concrete floors and it is a dirty retail environment, after all it is a warehouse.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good job and very friendly staff

Cons

zero. loved it a lot grateful

5.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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