Pros
I am working at the HD to gain experience in the field of Kitchen Design. I love a challenge ,so whatever I have had to deal with here would probably be about as difficult as it could get. They, the HD generally treat designers or "specialists" well so I feel good about that. We sell big ticket items. No one else in store can do what we do. If you are REALLY GOOD at your job there is job security. I have enjoyed the job with all of the downsides... its been a good experience.
Cons
The one thing that is difficult is being constantly interupted by the telephone, the radio, crying children, other customers who wander through while your in the middle of a design appointment with a customer who is getting a $38,000.00 kitchen remodel ,these are just some of the challenges of working at HD. Keeping the customers happy and trying to treat everyone who comes up with a question right in the middle of an appointment, well its fine for me, but I have seen another designer crack with the pressure. Trying to finish the paper work, designing kitchens or making return phone calls, I have heard comments from other employee's and some management who dont get how much it takes to do the entire job for a project. There is always something to take care of for a customer even way after the sale. I have heard comments from some of them regarding how we designers just sit at our desk and dont do much else. Not true. We are required to do many other tasks besides designing kitchens. The coverage in the surrounding depts is bad lately, I am always being approached by customers who need assistance in other depts. So that makes it harder to get my drawings phone calls, and designs done in a timeley manner.
