Good pay, good values, IT leadership falls short - User Experience Lead The Home Depot Employee Review

3.0
Aug 1, 2017
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits, good overall company values, lots of smart people to work alongside, great amenities, cafeteria on campus, opportunity to learn, emphasis on caring and taking care of retail stores

Cons

Cutthroat IT leadership, employees are treated like bodies, political/dishonest leadership, high school "click" mentality, lack of flexibility on working remote, contractors treated like 2nd class citizens (I was full time, but I noticed bad contractor treatment), lack of transparency from leadership, old school product development practices, no place for original creativity, lack of path forward in career, outside folks hired for management positions, no promotions internally

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5.0
May 28, 2026
Recommend
CEO approval
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Pros

Great place to work and

Cons

Great place to work with good people

5.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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