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Thacker Caskets

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Company culture is draconian - Sales Thacker Caskets Employee Review

1.0
Dec 31, 2019
Recommend
CEO approval
Business outlook

Pros

Pros: • It’s a job if you need one that badly. • The employees are great! Unfortunately, they can’t seem to keep salespeople (it’s a revolving door) although the office staff has not changed in years. I chalk that up to they also haven’t really ever worked anywhere else. • Great industry despite the headwinds

Cons

Cons: • Work environment – Highly Micromaged on all levels - Draconian • Benefits – Very poor. Only major medical with high deductibles. The owners are not even on their own benefits. • PTO is 2 weeks with no opportunity to earn more for office staff depending on the position. Salespeople have it worse, only 8 days with the opportunity to earn additional days if you make your monthly quota. No sick time at all. Minimal holidays off. • No HR Department • Consistent quality problems from their manufacturing operation resulting in constant out of stocks as a result. The norm for a warehouse is to choose which casket with a quality issue can be fixed to be sent to a customer.

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Thacker Caskets Response
6y
We appreciate you taking the time to share your experience at Thacker and we are very sorry it was not a good experience for you. One thing that was a recurring theme in your feedback was the wonderful employees that we have, and you are indeed correct! We have had the pleasure of having many wonderful employees whether that be in sales, warehouse managers/drivers, manufacturing or office staff. At Thacker, we recognize that without the loyalty of all our dedicated employees there is absolutely no way we would be in the position of being the largest family owned and operated supplier to funeral homes. In addition, in your post you acknowledged the move of our company headquarters. At the center of this decision to make a very substantial investment was the professional and personal quality of life of our employees. We are moving from a building that we have been in for almost 30 years and into a brand-new building that will create a fresh working environment. In addition, the location of the new building will also take us away from an area with lots of traffic (DC beltway), translating to long commute times, into an area where our employees can experience less commuting time and ideally a better work/life balance. Between the brand-new environment and substantially less commute - we had our employees at the heart of the decision to make one of the largest investments in company history! Again, we welcome and appreciate the feedback that you provided. We have and will continue to consider input of both former and current employees to make us a better business moving into the future!

Explore other reviews about Thacker Caskets

5.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing place to work! Management is super friendly and very understanding

Cons

Sometimes the hours get cut

2.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

It's an easy job. Most positions are straight forward.

Cons

Layoffs are sporadic. You may only get 32 hours some weeks at last moments notice depending on how slow business is. It's repetitive and mind numbing work. Production bonuses are dependant on if business is good enough for you to be allowed to me the quota. Management is a mess. There are no raises given. The only way to get better pay is to apply for a different position. There's not really any long term benefits to working here.

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