Pros
Public Recognition Work/Life Balance There's always a reason to celebrate socially as a company, as a department, or as a team The company always finds reasons to have fun
Cons
This feedback is at the Corporate office level. So if you are at looking for restaurant level feedback, this may not apply to you. If you are interested in joining TB at the Corporate office, I hope this helps you out. These were some of the things I wish I knew or someone told me beforehand: This is a HYPER-political environment to work in. If you think you have worked in a very political work environment, consider that warm up compared to the environment here. Taco Bell is a marketing driven organization. Unless you have a marketing background, have the gift of gab, highly extroverted, full of boundless energy and exudes excessive outward happiness all the time, you will not move up here as a career professional. Opportunities to advance are not available to talented and gifted employees. The people who move up are HIGHLY connected to someone at the Executive level. It is not the accomplishments you did but who you know. There are cliques that exist here like high school, there are allegiances and alliances that truly exist here, from each individual executive down to the managers, groupies and ambulance chasers that champion them. The company publicly encourages open communication/open door policies for regular unknown employees to develop relationships with the CEO and other C-Level executives, talk about great ideas anyone may have, but as soon as you are seen doing that you are secretly black-listed by the Directors, Senior Managers, Supervisors who report to them because you are seen as a threat to the long standing status quo. They will have none of it. Before you know it you are cut out from all important decision making your position expects out of you and you will be constantly undermined. Managers routinely take your ideas and make it their own, present it to the executive team without you there (you are "accidentally" left out of the email or meeting distribution) or hand it to someone they favor on the team you are in. If you even show an ounce of opinion and ask to be included, you are branded as a non-team player and are black listed. Supervisors are in it for themselves, trying to make a mark in the shortest time possible because they know of the high turn over rate and that it is a revolving door, especially in marketing. Those managers who have been with the company for a long time are jaded,arrive at their jobs no longer committed, lack passion and excitement, don't care about their direct reports and what issues that concerns them, cannot be bothered to assist employees and blames others for departmental problems, and when you ask them for help, you are given a very resigned response. Bosses routinely fail to care and lack complete empathy, don't want to be personally involved and don’t care about anything other than your output. "It is what it is" they say. Sometimes with the help of department heads, supervisors devalue their employees, leaving employees not feel valued or respected and their concerns not important or worse, lacking appreciative respect for all the accomplishments made to help the company thrive. Unless you're in marketing, don't expect to gain any growth/promotion in the position you are in. No matter how hard or how much contribution to the company's growth you've done. I learned this the hard way. Expect your authority, opinion, ideas to be superseded by low ranking employees, often from marketing, or because they're secretly sponsored by a C-level person. Managers lacks people skills. Many managers are promoted because they did their first job well, but that doesn’t mean they know how to lead others. Hiring and promoting the wrong people. I've seen this happen over and over. Managers don’t do the hard work of hiring good people. They hire based on "Oh, I liked him or her" rather than the right skills to do the job. It’s a major demotivator. Promoting the wrong people is even worse. Most are so miscast in their role and not having a single ounce of relevant experience to do the job they just got promoted for. You work your tail off only to get passed up for a promotion to someone who glad-handed their way to the top, it’s a massive insult. Supervisors don't recognize accomplishments when it really comes down to it during your performance assessment. You are recognized publicly along with everyone else because it looks good for the lights and cameras but when it's finally time, you have nothing to show for it and you can't help but ask the more important question, "how do I feed my family with this?" In some instances, all your shortcomings and failure as an employee are highlighted more than your successes. The company tolerates poor managers making poor choices, putting individuals in ill-fitting roles and permit bad decisions to exist without consequences and in certain instances, are even promoted to more senior roles. This is at the executive level ok? There is no standardized process. You are expected to take direction one day from certain individuals based on their opinion, no matter how misinformed it may be because of their standing in the company and who secretly supports them, the following day will be from someone else with a completely opposite direction because of a completely different agenda. There is no accountability and no system of checks and balances at the managerial level. If an initiative succeeds, it is because of your supervisor's vision and direction, if it fails, it is because you failed to translate and interpret the data and the requirements. As you can see, there is a common theme here. Hopefully I have provided you some helpful information based on, what some people might categorically say, years and years of experience with the company.