top employer - Customer Service Representative TTEC Employee Review

5.0
May 29, 2025
Recommend
CEO approval
Business outlook

Pros

flexibility with location, different shifts each month offers options, paid always on time, friendly communication

Cons

due to the tourism field, it has limited PLOT during holidays

avatar
TTEC Response
1y
Thanks for sharing your experience. We’re happy to hear the flexibility, variety in shifts, and reliable pay have supported your day-to-day. Feedback like yours helps us continue refining the employee experience.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

See reviews by: Helpful|Rating|Date|All