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      TTEC

      Engaged employer

      TTEC reviews

      BEWARE - Insurance Agent TTEC Employee Review

      1.0
      Jun 20, 2024
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - Will get you enough money to get by in this economy - Work from home! - There will be many system issues that you will be required to call IT on a regular basis and will be responsible for keeping the time of it occured as well as filling out IT ticket forms or you will not be paid even though they have the ability to see that you called IT and were not logged in at a certain time. - Good luck having confidence in taking wellness or pto time and making sure it gets entered in your timesheet before you get paid. - There is not a normal "9-5" , you will always end up working 20-30 minutes after if youre a call center representative.

      Cons

      - Limited bathroom breaks outside of your two 15 min breaks and lunch. You're " more than welcome" use the bathroom, but It can affect your time metrics.

      avatar
      TTEC Response
      2y
      Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more details: www.formeremployee.ttec.com

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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