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      TTEC

      Engaged employer

      TTEC reviews

      Move On - TurboTax Support Agent TTEC Employee Review

      1.0
      Nov 28, 2015
      Turbotax support agent
      Recommend
      CEO approval
      Business outlook

      Pros

      The ability to work from home was about the only pro I saw.

      Cons

      "Tech Support" is the most incompetent I've EVER seen. Ended up having to quit due to issues with TeleTech's programs that nobody was able to resolve.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      6d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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