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      TTEC

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      TTEC reviews

      Working for TTEC - Operations Team Leader TTEC Employee Review

      2.0
      Mar 20, 2024
      Operations team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      They do not treat you like a number, and your thoughts are heard. The overall experience was decent.

      Cons

      They do not respect loyalty or longevity. worked there for over 8yrs and one day I was called into a meeting and was termed for something I didn't do, I had been performing my job the same way for over 8yrs, never been written up, never been given any kind of reprimand and there I was out on my butt without so much as a chance to defend myself. Longevity and Loyalty mean nothing to TTEC.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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