It’s okay as a transition job - Customer Service Representative (CSR) TTEC Employee Review

90% of jobs are Call center focused (too much emphasis on metrics, having to stick to adherence such as you can’t use the bathroom without taking penalty and tone-deaf quality assurance grading) Experience will vary depending on what project you’re assigned to Client company might have ridiculous unattainable goals for metrics Sometimes it’s better just to apply directly to the company you’re assigned to because the pay might be drastically lower as a TTEC employee PTO doesn’t start accruing until after 90 days of employment