DO NOT QUIT A JOB TO COME TO THIS COMPANY. Only work here if you have no other choice. - Account Manager TTEC Employee Review

1.0
Mar 5, 2015
Recommend
CEO approval
Business outlook

Pros

A Steady paycheck and ability to work from home

Cons

Unprofessional management. At any time you could be on the receiving end of a temper tantrum from a company VP- full blown screaming and cursing. Also, unreasonable demands on your personal time including nights and weekends. It was not uncommon to get mundane phone calls during the night requesting information that was already documented somewhere. Mgmt is very focused on their "forecast" and the process is a nightmare. Hard to believe a technology company isnt using something more sophisticated than an excel spreadsheet with broken formulas and links to manage their revenue.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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