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      TTEC

      Engaged employer

      TTEC reviews

      Abhorrent, false hiring promises. Bait and switch to get you in the door - @Home Agent TTEC Employee Review

      1.0
      Nov 20, 2014
      @home agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Work at home. They will hire anyone that can pass a drug screening.

      Cons

      Constantly changing work schedules/hours/mandatory time off. No pay raises ( Talked to one individual that has been there for 6 years, has been "promoted" from agent to chat coach, to trainer, to team leader, and has never gotten one raise. That is inexcusable), glitchy software, ignorant help desk. Too many offshore support services.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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