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      TTEC

      Engaged employer

      TTEC reviews

      It is a constant learning pace here and never a dull moment - Customer Advocate TTEC Employee Review

      5.0
      Oct 21, 2014
      Customer advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      I like the fact that you get always up to date information about policies and changes with them, you have search tools that is needed to do your job and answer questions, you have great support from team members, with the continous learning about health insurance to better yourself and others you come in contact with

      Cons

      INFORMATION OVERLOAD AND NOT HAVING ENOUGH TIME TO PROCESS IT ALL

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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