Very Unprofessional - Customer Service Representative TTEC Employee Review

1.0
Oct 15, 2014
Recommend
CEO approval
Business outlook

Pros

This company puts up a feont like they are professional. They will make you feel like you are hired.

Cons

The Talent Acquisitions they want to be called are very unprofessional and unpredictable. I was told that I was hired and was never sent any of the paperwork. They completely forgot about me. I should have known when it started with waiting for the offer email. The recruits should not have to keep "bothering you" if you recruiters do your job properly. They have pulled this on so many people. This company needs to mystery shop their own company because people are completely not doing their jobs here.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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