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      TTEC

      Engaged employer

      TTEC reviews

      A good experience - CSA TTEC Employee Review

      4.0
      May 8, 2010
      Csa
      Recommend
      CEO approval
      Business outlook

      Pros

      Training was well thought out and structured to fit the demands of the job. Feedback and coaching was prompt and specific, geared to improve performance. Hours were flexible and environment was open and inclusive. Rewards for excellent performance were substantial.

      Cons

      Call center work was project to project, so there was no feeling of true job security. Hours were determined by off-site clients, and could be cut without notice.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      Jun 4, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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