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      TTEC

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      TTEC reviews

      German Customer support for remote controls - Customer Service Representative TTEC Employee Review

      1.0
      Jun 20, 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      None, basically. Maybe meeting a lot of people, but that's it.

      Cons

      Processes were invented by someone who has no idea of service delivery. The team lead is not related to the team - basically no team spirit built up, even my own efforts were clashed by the TL. Because of the same TL - huge fluctuation on the team. No real bond, nobody cares about the other.

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      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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