Good - Anonymous employee TTEC Employee Review

3.0
Mar 29, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They work on different projects, select the project which interests you. They have part time as well as full time opportunities. If you like working from home it is a nice place. They have good support and provide all the tools needed.

Cons

Salary is low for a part time employee.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers Your work helps the people you talk to

Cons

Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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