Stay away from this one - Website MSR TTEC Employee Review

1.0
Dec 24, 2013
Recommend
CEO approval
Business outlook

Pros

Takes very little skill to do the job

Cons

Workplace Harassment by "Team Leaders" Incompetent Management at every level of the Call Center, Management actively hides problems from the client, Promotions based on if you "show up" for shift not ability to do job.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
4d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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