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      TTEC

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      TTEC reviews

      You're not just a number, you're a bunch of numbers - Customer Service Representative/Coach TTEC Employee Review

      1.0
      Dec 15, 2013
      Customer service representative/coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Some flexibility for college kids, etc. Can flex hours from day to day sometimes. pays above minimum wage.typically

      Cons

      low pay (although above minimum wage in this area), zero employee satisfaction. Management could care less about you or your future with the company, even though they pretend to at times. You're scored on terrible metrics that you have little control over, and it effects your bonuses big time. The so-called promotions are a joke. $0.50/hr for a promotion to coach desk which takes all the angry customers and you're suppose to be most knowledgable. Really? $0.50 is a reward for being a great employee? Pathetic.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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