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      TTEC

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      TTEC reviews

      Worst Computer system known to man. - Customer Service Representative TTEC Employee Review

      2.0
      Nov 21, 2013
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at home. Paid training that was actually pretty good.Team leads were nice and would try to help you. The outlines and ideas for better customer service were well done.

      Cons

      Low pay. When slow you were told to log off. The software used to connect to network was very buggy and slow. Customers could give you negative feedback and when appealing they would still hold it against you even if it wasn't your fault. most of the time you would have to wait 15+ minutes for a supervisor to help with the call and you were never allowed to place customer on hold. Benefits? what benefits.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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