Not a place to work ever - Product Support Specialist TTEC Employee Review

1.0
Oct 8, 2018
Recommend
CEO approval
Business outlook

Pros

There are no Pros to list at all.

Cons

Forced 401k entry with a 401k company that will refuse to close your account till after your 401k has been deleted. low pay with a promise of possible raises that never happen. Claims that employees agree to a 10 year non-compete agreement for all fields of work. being recorded while being fired to ensure that you return the equipment provided by the company then accusing the employee for theft to not have to pay unemployment.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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