You will be nothing but a number - Hp Tech Support TTEC Employee Review

2.0
Nov 2, 2012
Recommend
CEO approval
Business outlook

Pros

Decent pay for area. It's not a sales job. I asked three times during the interview. Being able to help the customers resolve issues with their products. They promote from within.

Cons

No raises for anyone in over 4 years. It's a total sales job. Nothing else matters but the sale. Helping the customers resolve issue is selling them something whether they need it or not. They promote only those that are selling, whether they're qualified or not is irrelevant. All things added up to dreaded going in to work, and the best thing that happened was leaving as soon as possible. When I was let go after 4 1/2 years for missing my sales numbers, I said Thank you.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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