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      TTEC

      Engaged employer

      TTEC reviews

      Customer Service Rep - Anonymous employee TTEC Employee Review

      3.0
      Dec 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Good for people new to work from home jobs *Flexible schedules *Friendly team leaders and upper staff

      Cons

      *Very disorganized superiors *Performance reviews are done by foreign staff who will give a bad score due to language barriers *You have to be aggressive in order to get the pay, disputes, and desk support you need, otherwise it'd go unanswered *Very easy to get your pay docked for "unpaid time off", but it takes forever to get it fixed, sometimes too late

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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