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      TTEC

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      TTEC reviews

      Unprofessional - Customer Service Representative TTEC Employee Review

      1.0
      Dec 6, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I can't think of any pros to working at this company they got a nice ice machine. If you like to go to work dressed any kind away I guess there would be a pros.

      Cons

      Very on professional Was in training for week with no access to anything we literally set around and talk and did icebreakers people came to work dressed any kind of way. Horrible atmosphere worst job I've ever had.

      Explore other reviews about TTEC

      5.0
      Apr 30, 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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