I enjoy my job! - Team Lead TTEC Employee Review

5.0
Oct 31, 2017
Recommend
CEO approval
Business outlook

Pros

Caring people that make you feel appreciated. I have done this work for 17yrs so I took a year off to travel and see if maybe I would like working somewhere else. I quickly realized that I could never fill the need inside me to help others so completely as I did working in the Kalispell TeleTech. I have since returned and I never regret making that decision, even thought I am having to work my way back up!

Cons

The compensation to go above an associate is meek compared to other companies. I always tell them to move up because you want to help other and make a difference, not to make more money.

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TTEC Response
8y
Thank you for taking the time, we truly appreciate the positive feedback.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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