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      TTEC

      Engaged employer

      TTEC reviews

      teletech is a call center - Customer Service Representative TTEC Employee Review

      4.0
      Jul 21, 2012
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      in teletech the payday is always on time, sometimes even earlier. team meeting once or twice a week is held within your shift and not after so you wont have to stay an extra time after your shift.

      Cons

      i have been working in teletech for 2-3 yrs now and basic salary has not increased yet. so your 13th month pay is the same as the newbies and your loan max is always gonna be the same

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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