Not bad but always room for improvement - Senior Principal (PS) TTEC Employee Review

4.0
Jul 1, 2012
Recommend
CEO approval
Business outlook

Pros

Decent benefits, opportunities to advance, educational and certificaton opportunities are very generous; for the most part reated as valuable resource

Cons

Bureaucracy and petty politics inherent in any large office; long hours including weekends and evenings; some micromanaging from project managers and non-technical people insisting on making technical decisions

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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