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      TTEC

      Engaged employer

      TTEC reviews

      worst job you will ever have - Tmobile Customer Service Representative TTEC Employee Review

      1.0
      Jun 24, 2012
      Tmobile customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      most of the time its the only job in the whole county, and they hire ANYONE.

      Cons

      you have to bring up your computers and programs before being logged in so the first part of your workday is unpaid, 6 minutes to use the bathroom all day outside of your break times, the company as well as their client do not care about the employees what so ever, constantly forced to cut your breaks short, when you call off they tell you to bring a doctors not but when you do they tell you it doesnt mean anything and write you up for time missed, and much much more.

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      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      3d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      1.0
      Jun 15, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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