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      TTEC

      Engaged employer

      TTEC reviews

      The company offers good benefits. - Case Manager TTEC Employee Review

      1.0
      Jun 28, 2017
      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits you get are very good. The company's values are taken seriously and promote a nice and warm environment.

      Cons

      Salaries have been the same since the company started. Everyone is disposable, talent is not appreciated, you can get fired at anytime.

      avatar
      TTEC Response
      8y
      Thank you for your review. We're glad you think that our benefits are good. On the other hand, we strive to leverage employee salary each year. On the contrary, we value our employees very much. TeleTech has been known to retain and promote talent from within, instead of hiring new ones. Nonetheless, we appreciate your feedback and we will continue to do our best to provide excellent work culture to our employees.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      Jun 18, 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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