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      TTEC

      Engaged employer

      TTEC reviews

      Worst Company I have ever worked for - Customer Service Representative TTEC Employee Review

      1.0
      May 23, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Team Leads try but the culture at Teletech does not favor employees. Pretty good benefits. Low pay for the responsibility.

      Cons

      This company does not care about employees. Worked in USAA unit on fraud and account takeover. They trained us and then moved us to another discipline. Training was a circus with little discipline in class. Lousy sick pay allowances. The company clearly worships money at the expense of employees.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      Jun 19, 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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