Great place to work! - Customer Service Representative (CSR) TTEC Employee Review

5.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

All the facilities are top notch.

Cons

I feel that work from home is the missing element.

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TTEC Response
4mo
Thank you for sharing your feedback and for your contributions at TTEC. We’re thrilled to hear you enjoy the facilities and the work environment. We also appreciate your comment about work-from-home flexibility — feedback like this helps us continue improving the employee experience. We wish you continued success in your role!

Explore other reviews about TTEC

5.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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